How to use points in Grab?

How to use points in Grab: Step-by-step catalogue guide

Learn how to use points in Grab to maximize your loyalty rewards and save money on rides and food orders. Redeeming your points properly ensures you unlock exclusive deals and get the best value from your everyday transactions.

How to Use Points in Grab

Using your accumulated GrabRewards points is a straightforward process that lets you unlock discounts, vouchers, and exclusive partner deals directly through your app.

Select GrabRewards from the main menu in your Grab app, choose your preferred Reward category or browse through special deals, view rewards based on your chosen category, and purchase them instantly using your points. Knowing how to navigate this ecosystem ensures you never let your hard-earned points go to waste.

Finding the GrabRewards Menu in the App

To get started with your redemption journey, open your Grab mobile application and locate the main dashboard.

Look for the GrabRewards icon or tab, which is typically found right on the home screen or tucked inside your profile menu. Tapping this option opens up the rewards marketplace where your current point balance sits proudly at the top, waiting to be spent on everyday essentials or treats.

Lets be honest - finding the right menu can sometimes feel slightly hidden behind promotional banners. Take your time to look around the upper portion of your app interface. Once you tap that rewards section, you gain immediate access to everything your points can buy.

Browsing and Selecting Reward Categories

Once inside the rewards catalogue, you will find options neatly organized into distinct lifestyle segments like food delivery, daily rides, shopping, and travel perks.

Browse through special deals or filter by your favorite merchants to see what fits your current needs. This categorization helps you quickly identify whether you want to save money on your next lunch order or grab a discount voucher for an upcoming weekend trip.

Instant Purchase and Applying Points at Checkout

Purchasing rewards instantly using your GrabRewards points requires just a single tap once you have selected a specific deal. After confirming the exchange, the voucher is saved directly to your My Rewards wallet for future use.

When paying for a ride or a food delivery order, you can often apply these redeemed vouchers or toggle your points directly at the payment checkout screen to offset your total bill.

Industry data indicates that active loyalty program users can save roughly 10% to 20% on routine platform expenditures over the course of a year. That said, keeping an eye on expiration dates is critical since points typically expire after several months if left unused.

Maximizing Your Points Value across Tiers

As you continue using Grab services, you automatically progress through different membership tiers like Member, Silver, Gold, and Platinum. Higher tiers often unlock better redemption rates and exclusive discount offers that give you more value per point. Planning your spending strategically helps accelerate your tier progression without changing your normal habits.

Common Redemption Questions and Troubleshooting

Sometimes users run into minor roadblocks when trying to redeem their points, such as insufficient balances or vouchers disappearing before use.
Checking the terms and conditions of each specific reward ensures you understand minimum spend requirements or geographic restrictions before making a purchase.

Comparing Reward Redemption Strategies

Choosing how to spend your GrabRewards points depends on your immediate lifestyle priorities and potential savings return.

Ride and Delivery Vouchers

• Directly offsets daily transportation and food expenses
• Instant application during active checkout screens
• Standard conversion rates with minimal restrictions
• High utility for everyday users who rely on the platform regularly

Merchant Partner Deals

• Provides discounts on shopping, dining, and lifestyle brands
• Requires saving to wallet and presenting QR or promo code
• Sometimes offers higher promotional discounts during special campaigns
• Great for treating yourself outside of core app services

Tier Status Accumulation

• Long-term compounding benefits and priority customer service
• Passive benefit requiring steady monthly activity
• Maximizes earning multipliers on future spending
• Applies automatically across all eligible transactions

Mai's Daily Commute Savings Journey

Mai, an office worker in Hanoi, accumulated thousands of GrabRewards points over several months of booking rides and ordering lunch without ever checking her rewards wallet.

When she finally decided to use them, she felt overwhelmed by the catalogue and accidentally redeemed a merchant voucher she could not use near her apartment.

After exploring the app more closely, she learned to filter categories specifically for transport and food delivery vouchers that fit her daily routine.

Within four weeks, she successfully cut her monthly transport spending down by nearly 15 percent, turning forgotten loyalty points into tangible cash savings.